Senior Director of Business Development Solutions

Company: Yusen Logistics Co., Ltd.
Location: Long Beach
Posted on: April 1, 2025

Job Description:

OverviewSalary: $146,635 - $257,630The Senior Director of Solutions is responsible for driving strategic growth, thought leadership, and innovative supply chain solutions for key accounts. This role requires a deep understanding of industry trends, a customer-centric approach, and the ability to develop and execute solution strategies that drive long-term partnerships. The Senior Director will lead a team of account managers and logistics solution experts, ensuring best-in-class service and the continuous development of supply chain capabilities.ResponsibilitiesThought Leadership & Industry Expertise:

• Act as a strategic advisor to internal and external stakeholders on emerging trends, market dynamics, and technological advancements in logistics and supply chain management.
• Represent the company at industry conferences, trade shows, and client meetings to establish credibility and influence market discussions.
• Drive innovation by identifying and integrating new supply chain technologies, automation, and sustainability initiatives.
• Develop whitepapers, case studies, and industry reports to showcase company capabilities and thought leadership.
• Participate as a member of the CLG Deal Desk.Solution Strategy & Development:
  • Lead the design and implementation of comprehensive logistics solutions tailored to client needs, ensuring alignment with industry best practices.
  • Collaborate with cross-functional teams-including operations, IT, sales, and finance-to create scalable and efficient logistics solutions.
  • Analyze client supply chain data to identify areas for optimization, efficiency gains, and cost savings.
  • Oversee the development of pricing models, contract negotiations, and solution proposals.Account Management & Client Relationship Management:
    • Develop and maintain strong executive-level relationships with key clients to understand their business objectives, challenges, and growth strategies.
    • Serve as the senior point of contact for escalations, ensuring proactive resolution of service issues and continuous improvement initiatives.
    • Drive revenue growth by identifying and capitalizing on upsell and cross-sell opportunities within existing accounts.
    • Ensure consistent delivery of service excellence through structured business reviews, performance tracking, and client feedback loops.Team Leadership & Development:
      • Lead, mentor, and develop a high-performing team of account managers and logistics solution professionals.
      • Foster a culture of innovation, collaboration, and continuous learning within the team.
      • Establish clear performance metrics and KPIs to measure team success and drive accountability.
      • Work closely with HR to attract, retain, and develop top-tier logistics talent.Essential Duties:
        • Leadership & Team Management: Lead, mentor, and develop a high-performing team of account managers, pricing analysts, solutions engineers, and real estate specialists. Foster a collaborative and results-driven environment.
        • Solutions Development: Oversee the design and development of customized, value-added logistics solutions for prospective and existing clients, including warehousing, transportation, value-added services, and technology integration.
        • Pricing Strategy: Develop and implement pricing strategies that are competitive, profitable, and aligned with business objectives.
        • Account Management: Direct the account management team in building and maintaining strong client relationships.
        • Real Estate Strategy: Collaborate with the real estate team to identify and secure optimal warehouse and distribution center locations.
        • Business Development Support: Actively participate in the business development process, including lead generation, proposal development, and client presentations.
        • Financial Performance: Monitor key performance indicators (KPIs) related to revenue, profitability, and client satisfaction.
        • Market Analysis: Stay abreast of industry trends, competitive landscape, and emerging technologies.
        • Contract Negotiation: Support the negotiation of contracts with clients and vendors.
        • Cross-Functional Collaboration: Work closely with other departments to ensure seamless execution of logistics solutions.QualificationsMinimum Required QualificationsEducation and Experience:
          • Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, Business Administration, or a related field.
          • MBA preferred.
          • Minimum of 10 years of experience in contract logistics or supply chain management, with at least 5 years in an industrial engineering, solution design or business development role.
          • Proven track record of developing and implementing successful solutions for complex logistics challenges.
          • Strong business acumen and strategic thinking, with a demonstrated ability to drive revenue growth and operational excellence.
          • Excellent communication and executive presentation skills.
          • Experience leading high-performing teams in a dynamic and fast-paced environment.Preferred QualificationsEducation & Certifications:
            • MBA or other relevant advanced degree.
            • Professional certifications in supply chain management (e.g., CSCP, SCOR-P), logistics (e.g., PMP), or related fields.
            • Specific coursework or specializations in areas like supply chain analytics, optimization, or sustainability.Experience:
              • 15+ years of experience in contract logistics or supply chain management, with a demonstrable progression of increasing responsibility.
              • 8+ years of experience in a solution design, industrial engineering, or business development role, specifically within the logistics industry.
              • Experience working with large, complex, and strategic accounts (including Fortune 500 companies).
              • Experience developing and implementing solutions involving advanced technologies like automation, robotics, AI, and blockchain within supply chain contexts.
              • Experience with real estate strategy and negotiations related to warehouse and distribution center locations.
              • Experience working with international or global supply chains.
              • Experience participating in and contributing to a Deal Desk or similar deal review process.Skills & Abilities:
                • Deep understanding of various supply chain models and methodologies (e.g., Lean, Six Sigma, Agile).
                • Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and develop data-driven solutions.
                • Proficiency in supply chain management software and tools (e.g., TMS, WMS, ERP systems).Physical Demands:
                  • Travel: Frequent travel (30% - 50%), both domestically and potentially internationally, is required.
                  • Site Visits: Regular visits to potential and existing properties are required.
                  • Lifting & Carrying: While primarily an office environment, occasional lifting and carrying of documents, files, or presentation materials may be required.The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.BenefitsYusen offers a generous Employee Benefits Package including:
                    • Medical, Dental, and Vision beginning the 1st of the month following start date.
                    • 401k with a company match.
                    • Standard 10 days PTO.
                    • Eligible for bonus plan.
                    • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.About Yusen Logistics (Americas)Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.www.yusen-logistics.com/Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.
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Keywords: Yusen Logistics Co., Ltd., Long Beach , Senior Director of Business Development Solutions, Professions , Long Beach, California