Customer Success Technical Lead

Company: VirtualVocations
Location: Orange
Posted on: October 24, 2024

Job Description:

A company is looking for a Customer Success Technical Lead to enhance customer experience and provide technical support for WordPress hosting.

Key Responsibilities

Advanced troubleshooting for WordPress and platform-related issues
Writing and maintaining technical documentation and contributing to the WordPress community
Educating the Customer Success team to improve their technical skillset

Required Qualifications

Expertise in WordPress and its common and advanced issues
Advanced understanding of WordPress performance and security issues
Knowledge of core web technologies such as HTTP methods and status codes
Experience with PHP, HTML, JavaScript, CSS, and Git
Eagerness to learn and adapt while teaching others

Keywords: VirtualVocations, Long Beach , Customer Success Technical Lead, IT / Software / Systems , Orange, California

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