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Manager of Customer Success

Company: VirtualVocations
Location: Torrance
Posted on: October 23, 2024

Job Description:

A company is looking for a Manager of Customer Success - Public Sector.



Key Responsibilities:

Lead and mentor a team of Customer Success Engineers focused on onboarding, adoption, and value realization
Manage a portfolio of customers to drive product adoption and identify growth opportunities
Collaborate cross-functionally to ensure customer success and improve internal processes


Required Qualifications:

3+ years of people management experience in Customer Success or related customer-facing roles
Experience selling to the US Federal Government and State & Local Government
Proven track record of managing a portfolio of customers or delivering complex projects
Experience with managing a highly technical team
Ability to manage competing priorities in a fast-paced environment

Keywords: VirtualVocations, Long Beach , Manager of Customer Success, Executive , Torrance, California

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