Solution Success Manager

Company: VirtualVocations
Location: San Bernardino
Posted on: October 12, 2024

Job Description:

A company is looking for a Solution Success Manager to oversee the deployment and utilization of their solutions for complex customers.

Key Responsibilities

Help strategic customers realize value and renew contracts
Identify churn risks and develop mitigation strategies
Maximize product adoption and manage customer escalations

Required Qualifications

Experience in software asset management, customer success, or consulting
Domain expertise in IT asset management, software license optimization, or cloud solutions
Proven ability to maintain and grow customer relationships
Experience with CRM and customer success software like Salesforce and Gainsight
Successful project management experience with budget ownership

Keywords: VirtualVocations, Long Beach , Solution Success Manager, Executive , San Bernardino, California

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